Administrator

Company Name: Ento FM
Hours: Full time or part time
Salary: Salary negotiable depending on experience

Job Description

We currently have an exciting new position available for an experienced administrator to join us and deal with the administration and coordination of the maintenance team. Working in a busy role you will be providing support to the property team members through efficient logging and handling of calls to the dedicated customer helpdesk.

Duties include:

  • Working as part of the team in scheduling activities for our waste removal, facilities management and construction companies.
  • Coordinating the maintenance enquiries and scheduling it using our CRM system
  • Acting as main point of contact with customers, property managers and contractors
  • Supporting and providing a professional service to the field based members of the team as well as customers and contractors.
  • Responding to enquiries and working with the team to resolve maintenance issues through to completion.
  • Invoicing and transaction reconciliation.

Experience and skills Required

Essential:

  • Excellent administration skills and a professional telephone manner
  • Excellent customer service skills
  • Bookkeeping skills
  • The ability to prioritise activities, manage several tasks concurrently and work under pressure.
  • Excellent attention to detail to present work to high standard.
  • Works well using own initiative and able to demonstrate problem solving ability.

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