Job Description

Alfonica is a growing telecoms company providing UK businesses with and hosted telephony, connectivity and mobile solutions. We are looking for a motivated Business Sales Telecoms Executive to join our Manchester team.

Key Responsibilities:

• Contact prospective and existing business customers to generate sales.
• Understand customer needs and recommend suitable solutions.
• Identify upselling, cross-selling and referral opportunities.
• Follow up leads and quotations to secure business.
• Building and maintaining your own sales pipeline
• Maintain accurate customer records and support onboarding.
• Achieve sales targets while delivering excellent customer service.

Experience and skills Required

• 2 years’ proactive sales, telesales or account management experience preferred
• Confident communicator with a professional telephone manner.
• Target-driven, proactive and resilient.
• Customer-focused, organised and detail-oriented.
• Strong relationship-building and follow-up skills.
• Telecoms knowledge is beneficial but not essential.

Full training and ongoing support provided.